Having got himself established as a factor in the management of the
business, Sam found many things that surprised him. In every company of
which he knew there was some one man to whom all looked for guidance, who
at critical moments became dominant, saying "Do this, or that," and making
no explanations. In the Rainey Company he found no such man, but, instead,
a dozen strong departments, each with its own head and each more or less
independent of the others.
Sam lay in his bed at night and went about in the evening thinking of this
and of its meaning. Among the department heads there was a great deal of
loyalty and devotion to Colonel Tom, and he thought that among them were a
few men who were devoted to other interests than their own.
At the same time he told himself there was something wrong. He himself had
no such feeling of loyalty and although he was willing to give lip service
to the resounding talk of the colonel about the fine old traditions of the
company, he could not bring himself to a belief in the idea of conducting
a vast business on a system founded upon lip service to traditions, or
upon loyalty to an individual.
"There must be loose ends lying about everywhere," he thought and followed
the thought with another.
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